If not, you can try reconnecting to your network, restarting your router, checking if you have reached your data limit, connecting to another network, or contacting your ISP to resolve the issue. If other apps work, the problem is with the Play Store app itself. To check, just open another app like YouTube or Netflix that also requires high-speed internet.

You may have exceeded your daily or monthly limit, or the network itself is slow. Reinstall Robloxįor assistance with reinstalling, please click here.Īlways ensure that all programs are closed on your computer before installing or updating Roblox.If you can not download an app from the Play Store, there’s a good chance you have a problem with your internet connection. For assistance with looking into this and allowing Roblox through any blockages, click here.

Often, these programs err on the side of caution and by default no program is allowed access. Check your FirewallĪ lot of antivirus or internet security software tries to control which programs can access the internet. For assistance with this process, please click here and see the 'Clear Your Temporary Internet Files and Cookies' section. This will help with any corruption issues that might have arisen. Clear your Temporary Internet FilesĪn important step in any uninstall or reinstall process is to clear your browser's temporary internet files. Sometimes this may be all that is needed to solve Roblox or Roblox Studio related problems. If one solution doesn't work, move on to the next! Rebootįirst reboot your computer and try to play. Please try each step below, one at a time, in order.

Other Roblox files have become corrupted.

Firewall is preventing Roblox from starting.

Roblox or another program is still running while installing.

Roblox or Roblox Studio crashes when trying to connect to an online experience, or when opening a place.

Endless Install Loop – player is directed to install Roblox, even after they have done so.Roblox is not being found by your browser – “cannot find Roblox”.If you have any trouble playing Roblox, please review the following information.

Games not installing from play store