Do not waste your money here and risk having a miserable time, there are several other casino options in town that are significantly better at customer service. This same attitude is inherent in all their employees including the players club and slot attendants. He offered no apology or explanation just that he would get it for us. After finding the supervisor, I explained our service issues then and the other visits. When I asked the dealer to call the floor for me, he questioned me and stated that my issue did not warrant a supervisor I ended up going to the podium myself and finding the supervisor on my own. This last visit was especially bad because we ordered from their 'No Wait Menu' which is mostly cold sandwiches and chips.

The first time we did not get our order for about 40 minutes, the second visit our food took 77 minutes (I used my phone timer.) The last visit we just left and never got our order. The three times we have played there we ordered food. Please feel free to add your reviews once you have experienced it for yourself.

I have been to many casinos around the country and these two are by far the worst. If that’s what you want, step into these places because you’ll get just that. How would you like to sit and poor money into a machine and win less than a dollar on 14 free spins. I have attached screenshots of the horrible bonus payouts. They do not care about whether or not you feel like you have had any value for entertainment at either of these to con-sinos.

His response, gambling is like smoking, they’ll keep coming back. I questioned one of the regulators at lone Butte, and asked why they feel the machines have to be so tight. I think that that lends me credibility to give you fair warning that you will not be entertained, you will be frustrated and you will lose money fast. I really want to go to a casino that regulates itself? I have been coming to this casino since 2019. Please be aware these casinos have state regulations, but also regulate themselves. Especially lone Butte and wild horse Pass. PLEASE PLEASE take my advice! If you were planning on coming to Arizona for the “Big Game”, as a local I am warning you to avoid the Indian casinos here.

Lone butte casino az